Deactivating PitStop Pro (offline method)

Use this task, for example, when you want to move the license to another system.

In addition to your offline system on which PitStop Pro is installed, you must have a system with internet access to communicate with the Enfocus web server.

To deactivate PitStop Pro

  1. On your offline system with PitStop Pro:
    1. In the About Enfocus PitStop Pro dialog box, select the product key you want to deactivate.
    2. Enable the Off-Line Mode option at the bottom of the pane.
    3. Enable the Export license information during deactivation option. This enables you to download the license file, so that you can reactivate it on another system.
    4. Click Deactivate.
    5. Browse to a download location, and click Save. PitStop Pro creates a license file: LicensesBackup.html, and opens the following dialog box:

    6. In Step 1, click Save. PitStop Pro creates a file: requestdeactivate.xml.
  2. Make requestdeactivate.xml available on your online system.

    Example: You can copy requestdeactivate.xml to a USB stick, and connect the USB stick to your online system.

  3. On your online system:
    1. Go to http://www.enfocus.com/products/activation?lang=en
    2. Upload requestdeactivate.xml, and click Continue.
    3. Click Continue to confirm. The Enfocus web server creates a file: deactivation-response.xml.
    4. Download the file.
  4. On your offline system with PitStop Pro:
    1. In Step 2, upload deactivation-response.xml.
    2. Click Deactivate. Your system deactivates PitStop Pro.
    3. Click Close.