Loading the deactivation response

Once you are back at the machine running Enfocus Switch, do the following to load the deactivation response file:

Open the Deactivate License Wizard (on PC) or the Deactivate License Assistant (on Mac) by either:
- going to the License tab of the About Enfocus Switch window and clicking Deactivate, or
- going to Help > License > Deactivate .
Click Next / Continue in the first screen of the Deactivate License Wizard/Assistant dialog box.
Select Off-line deactivation and click Next / Continue.
Select Step 2: Load a deactivation response and click Next / Continue.
Browse to the response file you copied from the machine with full Internet access and click Next / Continue.
Attention: Select the response file you downloaded from the website (response.xml) and not the deactivation request file you uploaded.

A status bar will appear while the system processes the response file.
A product key (HTML) file is created. You will need this file to activate the license for this product key on another computer.
1. Click Save As / Select... to save the file.
2. In the Save As dialog box, navigate to the desired location, enter a name for the file, and click Save.
Make sure to note the location and name for future reference.
Click Next / Continue.
A message will appear that the deactivation was completed successfully.
Click Finish / Done.
The license will no longer appear in the About Enfocus Switch window.