Activating additional Switch modules (offline method)

This procedure describes how to activate additional modules on a computer without internet access.

Prerequisites: You must have an additional computer with internet access to communicate with the Enfocus web server.

If you have purchased one or more additional modules, you have to activate them by entering the product keys you received from your local reseller.

Activating Switch modules offline consists of three steps:
  1. Create an activation request on the computer on which you installed Switch.
  2. Save this file on another computer with internet access and upload it to the Enfocus activation website. Enfocus will check your licenses and, if the license is valid, provide you with a response file.
  3. Upload the response file to the computer on which you installed Switch and activate it.

Each of these steps is explained in detail below.

To activate additional modules

  1. On the computer on which you installed Switch:
    1. Start Switch and connect to a local Switch Server. Activation is only possible on a local Switch Server.
    2. On the Help menu, click Manage licenses. The Manage licenses dialog appears.
    3. Click Activate New.
    4. Enter your Enfocus ID and password. You should have created an Enfocus ID when activating the Switch Core Engine. If you don't remember your password, on your computer with internet access, go to https://my.enfocus.com/en/user/password.
    5. Enter your product key(s) by doing one of the following:
      • Type or copy-paste your product key in the Product key field.
      • Browse to your product key license file or drag and drop it to the Product key field.
    6. Select the Off-Line Mode checkbox.
    7. Click Activate.
    8. In the Off-Line Activation dialog, click Save and save the activation request file requestactivate.xml on your local computer.
  2. On a computer with internet access:
    1. Make requestactivate.xml available.
      Tip: You can copy requestactivate.xml to a USB stick, and connect the USB stick to your online system.
    2. Go to http://www.enfocus.com/products/activation?lang=en
    3. Upload requestactivate.xml, and click Continue.
    4. Fill in your Enfocus ID password, and click Continue.
    5. Click Continue to confirm. The Enfocus web server creates a file: response.xml.
    6. Download the file.
  3. On the computer on which you installed Switch:
    1. Make response.xml available on this computer.
    2. In the Off-Line Activation dialog (see step 1h), in the right part, click Load and upload response.xml.
    3. Click Activate. You have activated the requested Switch modules.
    4. Click Close.
After updating the license keys, you must restart the application.