Importing users and user groups

If you have installed different copies of Switch, it can be useful to export the user information from one copy and import it into the other. This topic describes how to import user information.

To import users and user groups

  1. In the toolbar at the top of the application, click the Import button.
  2. In the Import users and groups dialog, select the user information file exported from Switch. This can be a text file or an XML file.
  3. Click Open. In case of conflicts (for example if a user already exists in Switch), a warning is displayed. You are asked which user (or user group) you want to keep (i.e. the imported user or the one that already exists in Switch). The imported users and user groups are displayed in the Users and Groups panel in Switch.
Note: When you're importing Switch 13 users or user groups, all users that had the right to view log messages (either through a web browser or through SwitchClient) will have the View messages checkbox selected in Switch 2017. You can change this setting manually if required.