Repairing Switch (online method)

Licenses are linked to the hardware characteristics of your computer. If the hardware characteristics change (for example: you added memory or a new network card), the license is not valid anymore and you must repair it.

This procedure describes how to repair Switch on a computer with internet access.

To repair Switch

Start Switch and connect to a local Switch Server. Repairing licenses is only possible on a local Switch Server.
On the Help menu, click Manage licenses. The Manage licenses dialog appears.
Select the module(s) that need to be repaired. If a module needs to be repaired, the Repair button is activated.
Click Repair. The Enfocus Software Repair dialog is opened.
Make sure that the Off-Line Mode checkbox is cleared.
Click Repair. Your system communicates with the Enfocus web server and repairs your license. In case of problems, please contact Enfocus:
- activation@enfocus.com
- http://www.enfocus.com/en/support/request-feature-report-problem
Click Close.