A key feature of Switch is its ability to:
Remember a job's origin and the corresponding sender's email address;
Associate additional email information with a job depending on its origin;
Use this information for sending external email messages related to the job (for example, sending a receipt to the job's sender)
Use this information for sending internal email messages related to the job (for example, sending a notification to the appropriate in-house customer service representative).
This information is called email info. It is stored in the job's internal job ticket and it includes body text in addition to a list of email addresses.
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