My customized background or icons do not show up in my report

Note: This topic applies to regular reports only.

If the background or icons defined in the content file are not visible in your report generated with PitStop Pro or PitStop Server, check the following:

Make sure you have copied the .PDF file to the right location. See Customizing a regular report.
Check if the tags in the .prefs file refer to your customized PDF. For example, if PageTemplatePath (See PitStopReportPDFTemplates) refers to a different PDF, or if it is not defined, your customized background will not be used in the report.
Check if the pages set in the "PitStopReportPDFTemplates" section correspond with the pages in your content file. For example, if you have chosen a new icon for warnings and put it on page 5 of the content file, the tag "WarningSmallIconPage" should be set to "5".
Note: Remember that the icon for the webhelp (WebHelpLinkIconPage) will only be visible in the report if IncludeWebHelpLinks is set to true. See PitStopReport.